Making a Reservation xx

Reservations can be made…….

Reservations, Information

Making a Reservation… 01328 701456

Call Tuesday to Saturday 10am – 10pm or email, during service times we may struggle to answer all calls but we do respond to all voicemails as soon as time allows so it is best to book online using the link below as all our reservations are live and we see what you see.

We are closed Sunday’s and Mondays but open open 12-3pm on Special Sunday’s found on our Website under Opening Hours.

All bookings will require a mobile number, email address and card details  to be accepted.

You can make an online booking from the link below (and in the footer of all pages) at https://www.resdiary.com/restaurant/wellscrabhouse

If there is no on-line availability this would mean we are fully booked , you could email us to be added to our cancellation list, but do leave all your details of Name, Numbers, Mobile Number, Date Required and whether you require Lunch or Dinner.

wellscrabhouse@outlook.com

Couldn’t get a table then book a Takeaway of one of our Platters or Finish at Home Meals – ordering restrictions apply.

Takeaway Platters & Salads | Wells Crab House

Crab House @ Home | Wells Crab House

How are bookings work …

TABLE TIMES & SIZES

We relay the 5.30pm & 6pm tables are relayed later at 7.30pm and 8pm. If you require your table longer than the allocated 1.5 or 2 hours then do email us and we will do our best to accommodate you, but be aware our reservations get booked quickly.

We will always communicate your table leave times with you so may mean you only have time for two courses if you take time to choose or order dishes that take longer to cook, and we appreciate if you could tell us of any dietary needs, children who need children’s menus and any special occasions prior to your arrival. Please be aware we do not allow sprinkles on our tables but banners and helium balloons  are more than welcome.

We are a small restaurant with differing sizes of tables so do let us know if you require more space for your dining experience.

Larger Bookings need to call to book as the maximum booking online is 6 persons and we will require a pre order on all reservations of 10 +

DOG POLICY

We do not accept DOGS in our small restaurant and we do not have an outside area,  but guide dogs are always welcome.

CHILDREN POLICY

Children are welcome and we have a children’s menu, but under 5’s are only permitted at lunchtime and in our first sitting until 7.30pm. After this time we will allow Sleeping Babies but ask politely that you go outside or to the entrance if they become un settled.

DISABLED GUESTS

We have a ramp for Wheelchairs but I am afraid we do not have a Disabled Toilet on our premises. The two restaurants in Wells that do are The Globe Inn and The Crown Hotel.

PARKING

Please note that parking in Wells can be much harder during peak times and weekends, so do arrive earlier to get a space as can be very limited in the large council car park opposite our Restaurant.

CANCELLATION POLICY

All phone and online bookings are guaranteed by your credit or debit card number to secure your reservation, however, no money is charged to your card unless you fail to turn up to your reservation or notify us by 10am or 3pm whether via email, phone or a voicemail as we can log the time,  then a charge of £15 per person will be charged. All information is kept securely by PCI and managed by Stripe Payments.

All bookings get a reminder a couple of days prior via email.

TO GO ON OUR CANCELLATION LIST

Email with your name, contact number, numbers in your party and which service you require. We allow 10 on our list at anytime and call down the list and it is the first to answer. We do not leave Voicemails.

*****

We look forward to looking after you soon x

Book via ResDiary,